FAQ

 
 

Q

When will my order be delivered? 

A

Orders can take up to a week to process before being shipped out, but normally shipments will go out within 2 business days.

 

Q

Will my international order be charged customs fees?

A

Certain countries charge additional customs fees and independent carrier charges. Third Man Records can't anticipate these costs and will not be able to reimburse you for any additional fees incurred. Before placing your order, please contact your local customs office to find out what kinds of fees you can expect.

 

Q

Can I change my shipping address? 

A

In most instances, if you contact us within 24 hours we are able to update your shipping address.

 

Q

Can you mark international packages as a gift to avoid customs charges? 

A

No.